Cancellation & Refund Policy

1. Cancellation Policy

1. Order Cancellation:

   • You may cancel your order within 24 hours of placing it. Please contact our customer support team at cancellations@sahelidresses.com with your order details.

   • Orders cannot be canceled once they have been shipped.

2. Refunds for Canceled Orders:

   • If you cancel an order within the specified time frame, we will process a full refund to your original payment method within 7 business days.

2. Refund Policy

1. Eligibility for Refunds:

   • We accept returns within 3 days from the date of delivery.

   • To be eligible for a refund, the item must be unused, unwashed, and in its original condition with all tags intact.

2. How to Initiate a Return:

   • If you wish to return an item, please contact our customer support team at returns@ saheli.dresses21@gmail.com or phone no.9978853254

   • Provide your order details and reason for the return.

3. Return Process:

   • Once your return request is approved, we will provide instructions for returning the product.

   • You are responsible for shipping the item back to us.

4. Refund Processing:

   • Upon receiving the returned item, we will inspect it.

   • If approved, we will initiate a refund to your original payment method within 7 business days.

5. Exchanges:

   • We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

3. Contact Us

If you have any questions regarding cancellations or refunds, feel free to reach out to us at contact at saheli.dresses21@gmail.com or phone no.9978853254