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Shipping & Return Policy

Shipping Information

  1. Domestic Shipping (Within India):

    • We strive to deliver your Saheli Dresses within 5 to 7 business days from the date of order confirmation.

    • Our shipping partners ensure safe and timely delivery to your doorstep.

    • Shipping charges within India are complimentary for all orders.

  2. International Shipping (Outside India):

    • For our global customers, we offer international shipping with an estimated delivery period of 10 to 15 business days.

    • Please note that shipping times may vary based on the destination country and any customs processing.

    • Customs Duties and Taxes: When shipping outside India, different tax rates may apply as per local regulations. Customers are responsible for any applicable customs duties, taxes, or import fees. These charges are not included in the product price or shipping cost and must be settled by the recipient.

Return and Refund Policy

  1. Returns Eligibility:

    • We accept returns within 3 days from the date of delivery.

    • To be eligible for a return, the item must be unused, unwashed, and in its original condition with all tags intact.

  2. How to Initiate a Return:

    • If you wish to return an item, please contact our customer support team at return.saheli.dresses21@gmail.com or phone no.9978853254

    • Provide your order details and reason for the return.

  3. Return Process:

    • Once your return request is approved, we will provide instructions for returning the product.

    • You are responsible for shipping the item back to us.

  4. Refunds:

    • Upon receiving the returned item, we will inspect it.

    • If approved, we will initiate a refund to your original payment method within 7 business days.

  5. Exchanges:

    • We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

  6. Contact Us:

    • If you have any questions regarding shipping, returns, or refunds, feel free to reach out to us at contact us at saheli.dresses21@gmail.com or phone no.9978853254

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